Chapter 3 preview
Chapter 3: Customer Communications
Chapter 3 covers what a firm may communicate and under what rules. The three categories — retail communications, correspondence, and institutional communications — have different approval and review requirements. Retail communications to more than 25 investors in 30 days require principal pre-approval. Research reports require specific conflict-of-interest disclosures. Know the rules for prospectus delivery, social media, and the cooling-off period for new offerings.
Chapter summary
Chapter 3 covers what a firm may communicate and under what rules. The three categories — retail communications, correspondence, and institutional communications — have different approval and review requirements. Retail communications to more than 25 investors in 30 days require principal pre-approval. Research reports require specific conflict-of-interest disclosures. Know the rules for prospectus delivery, social media, and the cooling-off period for new offerings.
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Key concepts
- Communication Standards
- FINRA’s Communication Rules
- Communications - Internal Review Procedures
- FINRA Filing and Review Requirements
- Communications Regarding Investment Companies
- Communications Regarding Variable Products
- Options Communications
- MSRB Rules-Communications
- Communication Regarding Collateralized Mortgage Obligations
- Research Analysts and Research Reports
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